I know I can spoof my useragent, it’s just ridiculous that such a massive app doesn’t support an equally massive browser.

  • jbk@discuss.tchncs.de
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    13 days ago

    doesn’t it utilize some fancy camera APIs or whatever? last time I tried it on firefox with a spoofed user agent there were errors in the console

      • holgersson@lemm.ee
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        12 days ago

        Something marketing and having your service not appear dysfunctional or buggy to the stupid, stupid enduser

    • toastal@lemmy.ml
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      12 days ago

      You are supposed to do feature detection, not user agent detection since it is easily spoofed, isn’t realiable, & doesn’t account for literally all the alternative UAs that can support it. This is bad/lazy practice.

      Fx doesn’t always have all the features you need, but often it usually does & where I have seen this as being deployed is management saying it isn’t worth the effort to support. Just having one person on the team running Fx is usually enough to catch the game-breaking bugs.

      • refalo@programming.dev
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        12 days ago

        FYI navigator.platform and friends will still return Linux, even in Tor Browser… so it’s still trivially easy to detect your OS, Browser etc. and block that even without the user agent.

        • toastal@lemmy.ml
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          12 days ago

          That’s still not feature detection & is in the exact same sniffing category

  • Vincent@feddit.nl
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    13 days ago

    As @[email protected] always emphasises: make sure to file a report at https://webcompat.com!

    We ask everyone to file their reports, because all reports are really useful. Even if we don’t respond to every single thing you report, it’s a signal that we’re processing in many different ways. (…) please, keep reporting all issues you see, because every single blip counts!

    https://www.reddit.com/r/firefox/comments/1de7bu1/comment/l8ghtr2/

  • Wave@lemmy.ml
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    13 days ago

    I would simply not use the service. Capitalism says good services are rewarded for being good, the inverse would be they dont get to make money off of you for a bad service

  • WhatAmLemmy@lemmy.world
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    14 days ago

    Try the user agent switcher add-on. The volume of times I’ve changed my agent to chrome and had a site work perfectly is infuriating.

    • whoareu@lemmy.ca
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      14 days ago

      I still doesn’t work even if I have changed user agent to chrome. I guess they have some other mechanism to find the browser.

    • TastehWaffleZ@lemmy.world
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      13 days ago

      My problem was that CloudFlare refused to validate me when I have it enabled. I could have stock FF UA, but if my user agent switcher addon isn’t disabled then I didn’t get to use Crunchyroll and a few other sporadic sites.

      • InternetUser2012@midwest.social
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        12 days ago

        I haven’t been able to use a cloudfare website for a while now. If they’re going to make me go through hoops because I refuse to use chrome, fuck it, they don’t get my business.

        • TastehWaffleZ@lemmy.world
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          12 days ago

          FF works with CloudFlare sites, just not with that extension enabled. It doesn’t make sense that they’d purposely block sites if you have a UA switcher that isn’t even changing the UA so I’m hoping it’s a bug that will get fixed

          • InternetUser2012@midwest.social
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            12 days ago

            I have a setting somewhere that pisses off cloudflare then. It doesn’t matter what I do with FF, it just keeps making me click the checkmark over and over.

            • TastehWaffleZ@lemmy.world
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              12 days ago

              That was my experience as well until I read a comment on Reddit that disabling the UA switcher addon in Firefox’s settings fixes it. It’s really annoying having to enable it every time I want to pretend to use Chrome but at least I can watch anime again.

          • refalo@programming.dev
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            12 days ago

            it depends on how much anti-fingerprinting you’ve setup. I only get endless captchas from every site and ended up just using an extension that blocks all crimeflare sites and redirects to an archive.org version of the page.

  • MangoPenguin@lemmy.blahaj.zone
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    14 days ago

    I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small, they probably see such a small amount of users with Firefox and they just decided not to support it.

    • kia@lemmy.ca
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      14 days ago

      In this day and age it’s more work to explicitly not support a browser than it is to support it…

        • BluescreenOfDeath@lemmy.world
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          14 days ago

          So often just swapping the user agent from Firefox to Chrome makes these sites work flawlessly. So they’re putting in extra code to detect Firefox and serve a “we don’t support your browser” page when they could just… not. And if a user complains about X, they could say we don’t test on Firefox, try on Chrome.

          • owenfromcanada@lemmy.world
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            14 days ago

            Yeah, but by putting up the “we don’t support this” banner, they won’t have to deal with the complaints in the first place.

            It’s also possible they want people to use Chromium for telemetry or other data-collection reasons, not sure.

      • Otter@lemmy.ca
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        14 days ago

        Another side I haven’t seen mentioned

        It might be easier to track users in Chrome. If even a few users open it in chrome instead of Firefox, that’s a benefit for them

        • kia@lemmy.ca
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          13 days ago

          Yeah, I’m sure Chrome works well with Google Analytics tools which seem to be on every site nowadays…

    • thingsiplay@beehaw.org
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      14 days ago

      I imagine the overlap of people who use Snapchat and people who use Firefox is pretty small

      I argue it's 0, as it does not work.

      It’s a joke, I know what you are meaning; you meant using both separately.


  • Buildout@lemmy.world
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    12 days ago

    Have I ever told you the story of Darth Microsoft Teams? Only Chrome and Edge. Some limited stuff works in Firefox, but it’s flaky at best.

    • DacoTaco@lemmy.world
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      12 days ago

      As a firefox user… This.
      Calls work now, but dont you dare share a screen in the call.

      … But meetings work fine, even if you share a screen. Thanks microsoft.

  • thingsiplay@beehaw.org
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    14 days ago

    Can you get away with a change of the “User Agent”? Edit (: Reading is hard. I only read the title and looked at the screenshot, without reading the body text of the post. So my question is answered. Sorry for wasting time.)