I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?

I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.

  • drake@lemmy.sdf.org
    0·
    17 days ago

    I think that you’re right, with the way that our society is structured, it is unethical. It’s essentially the world’s most advanced plagiarism tool.

    However, being realistic, even if no private individual ever used it, it would still exist and would be used by corporations for profit maximising.

    In my opinion, telling people that they’re bad people for using something which is made unethically isn’t really helpful. For example, smartphones aren’t made ethically, but the way to get that to change isn’t to change consumer habits - because we know that just doesn’t work - it’s to get organised, as a collective working class, and take action into our own hands.

    • ClamDrinker@lemmy.world
      0·
      17 days ago

      Totally second the latter part - it’s the self destructive nature of being blindly anti-AI. Pretty much everyone would support giving more rights and benefits to people displaced by AI, but only a fraction of that group would support an anti-AI mentality. If you want to work against the negative effects of AI in a way that can actually change things, the solution is not to push against the wall closing in on you, but to find the escape.

    • finitebanjo@lemmy.world
      0·
      16 days ago

      Corpos are currently shooting themselves in the foot by trying to sell an essentially useless product which only lowers the quality of everything it touches.

      I’m sure someday it will replace the press number phone machines, at the cost of accessibility, but otherwise I cannot imagine it “maximising profits”.

      • drake@lemmy.sdf.org
        0·
        16 days ago

        Can you seriously not imagine how a corporation could benefit from generative AI, or are you just being obstinate and saying it’s useless because you think it’s unethical and you hope that by saying it’s useless that you can effectively manifest that?

        Because there are plenty of use-cases for generative AI. None of them have to be good, or even products. Your phone machine example is a good one - it’s not a product, really, it’s taking the role of a human to fulfil some obligation, or to intentionally make it harder for people to add to the company’s support burden.

        I think there are some useful applications for generative AI, but I do agree that the incarnations we have are unethical. And again, I really don’t think that simply telling people that they’re bad people for using it is going to win them over to your side.