Hello Mozilla Connect Community, I’m Chance York, a User Researcher on the Firefox User Research team. I’m reaching out because our team has created a survey to gather opinions on a handful of browser features, some of which were suggested previously on Mozilla Connect. Your feedback on this survey...
Because you’ll end up with ten features that all have overwhelmingly “really want” and “want” answers, and then you still don’t know which of those ten to work on first.
Sorry, I wasn’t talking about your answers specifically, but about aggregate results. (Also note that I think you might not get presented with all possible features when taking a single survey.)
The point is not to find the features that people would like, but the features that people would like most.
Additionally, this allows you to find a few features that have particularly high value for a subset of users, even though on average they’re not that interesting. (I think Multi-Account Containers are a good example of that: too much of a hassle for many, but for some people, like me, a reason to never switch away from Firefox.)
Why not just get one big list with like 4 answers:
How is that worse than getting like 10 screens of relative answers?
Because you’ll end up with ten features that all have overwhelmingly “really want” and “want” answers, and then you still don’t know which of those ten to work on first.
Really? I’d honestly split them about evenly, maybe even more toward the “don’t want” end of the spectrum.
Sorry, I wasn’t talking about your answers specifically, but about aggregate results. (Also note that I think you might not get presented with all possible features when taking a single survey.)
The point is not to find the features that people would like, but the features that people would like most.
Additionally, this allows you to find a few features that have particularly high value for a subset of users, even though on average they’re not that interesting. (I think Multi-Account Containers are a good example of that: too much of a hassle for many, but for some people, like me, a reason to never switch away from Firefox.)