I asked this company to close and delete my account, and they replied that they have closed it. They use a type of ticket system where you need to log in to their site to see replies.

I wanted to reply, to ask if they also have deleted my data, instead of just closing the account. In order to contact them, they will create a new account SMH

  • cosmicrookie@lemmy.worldOP
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    2 months ago

    When they reply that they have deleted the account, do you assume that they also delete any information that they have stored or that they simply close it and keep the information?

    Personally i want them to delete my email name and other information so that it is not at all in their systems.

    The problem here is, that I can’t write and check, without them creating a new account for that email

    • EddoWagt@feddit.nl
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      2 months ago

      By the fact that they require an account to contact them, I’m going to assume they keep your data unless explicitly asked to delete it