• tombruzzo@aussie.zone
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    3 months ago

    The support chat in some apps needs its own notification.

    Birds got into the Woolworths delivery yesterday because the doorbell wasn’t rung.

    I jump on the support chat, because that’s the only way you can do anything these days, then waiting for a response I close my phone. I have a job, kids, and a life so I forget about it and the support person leaves the chat. Where does that leave my things the birds got into? I need a buzz or a reminder or something these people have replied

      • AJ Sadauskas@aussie.zone
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        3 months ago

        You think the chat feature is there to help you? Bless your heart!

        It’s there because a chat app is cheaper for Woolies than an outsourced call centre. If you give up waiting, that’s good for them.

        It’s just another way Colesworths is screwing this country over.