• smallcircles@lemmy.ml
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    1 year ago

    One thing I don’t get. Among the gazilion “Oh, it is sooo easy to do this better” complainers are countless developers and designers. This whole Mastodon thing is Free Software, where countless people spent some of their free time and energy to give you what there is today. Complainer devs and UX folks, are your PR’s getting rejected?

    • Terrasque@infosec.pub
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      1 year ago

      So… Someone deluded says it’s super easy to sign up.

      Someone points out that it’s really not for a non technical person. Let’s say that someone is me, and let’s say I’m a developer.

      Is it suddenly my problem? Is it now my responsibility to fix it? I already have enough problems and responsibilities, thank you. I’m already busy with work and life. I got my own things I’m working on.

      Fuck off with that attitude.

      • smallcircles@lemmy.ml
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        1 year ago

        There’s no responsibility at all. There’s also full freedom to complain however you wish. If you do that on someone’s free work with which they try to help others, it just doesn’t look very good on you. That’s all.

  • Julian@lemm.ee
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    1 year ago

    If email were invented today people would complain about how complex and annoying it is to sign up.

    • JackbyDev@programming.dev
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      1 year ago

      In college I had to write a program to send emails. This was around 2012. Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from. There are obviously ways to sign the message and verify it and most email servers block messages that don’t have these because of how trivial it is to fake. It’s basically like putting a name tag on that says “Joe Biden” and everyone believing you’re the president.

      I didn’t do anything malicious but I did mildly prank my girlfriend. I don’t remember what I did but I’m pretty sure I told her before I did it. I really didn’t want to end up getting expelled for “”“hacking”“” so I didn’t do anything remotely bad. The irony is the assignment wouldn’t have worked and been as interesting if my campus had the proper security measures to block the messages.

      It could be that the web client for our email mentioned something about the sender being unverified and not to trust it but I don’t remember.

      • jballs@sh.itjust.works
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        1 year ago

        I almost got kicked out of school for this! I sent an email to my girlfriend from some girl that we didn’t like, saying something like “you’re a huge bitch, haha just kidding this is actually jballs not the chick we don’t like.”

        Problem is that I wrote my girlfriend’s email address wrong, so it bounced back to the sender (the girl we didn’t like).

        So I had to explain to a university dean exactly what I did and how I didn’t actually “hack into” the girl’s email account. That was fun.

      • HeavyRust@lemm.ee
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        1 year ago

        Basically we had to send the low level commands of an email for it to go through. After doing this I realized something weird. The email gets to say who it is from.

        I remember realizing this and thinking it was weird too when I was reading about SMTP. Specifically, the MAIL FROM command.

        Also related.

    • Ghostalmedia@lemmy.world
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      1 year ago

      I don’t get the email analogy.

      People did and DO complain about setting up email. ISP email is a great example of this. People forget their IMAP and SMTP address configuration stuff all the damn time. Always have.

      I used to do home IT, and I had to help people through that crap constantly.

      That said, these days people have gravitated to clients like gmail or outlook. Those push the user onto a certain domain, which makes setup dead simple. This is what mastodon.social is doing now. Making it so people don’t have to think about the instance at sign up.

      • Julian@lemm.ee
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        1 year ago

        Yeah I agree email kinda sucks. But everyone still uses it, and (as far as I’m aware) people aren’t writing articles about how confusing email is for people and why that makes it a failure. Mastodon and Lemmy are, in comparison, much better and way less confusing but you see that said all the time about them.

  • Emu@lemmy.ml
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    1 year ago

    I disagree, it’s not as easy and normal as Twitter and Threads. Stop lying to yourselves. It’s Dev’s requirement to make it user friendly for the audience and they haven’t. Otherwise this wouldn’t be a thing people are saying lol. Devs and fanboys are so in their own bubble it’s why nothing thrives

  • girltwink@lemmy.world
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    1 year ago

    I’m a software engineer with a decade of experience, and I’m frustrated by the experience so far. Bad UX is bad UX.

  • Epicurus0319@lemmy.world
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    1 year ago

    They tend to portray everything new, different and/or popular with geeks as bad or complicated, I see this as a rite of passage for the fediverse. Remember when they were shitting on computer gaming in the early days of the hobby because of who it was initially popular among?

    • Gestrid@lemmy.ca
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      1 year ago

      I still remember the “do cell phones cause cancer?” news reports that aired on my local news when I was a kid.

  • thoro@lemmy.ml
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    1 year ago

    I flirted with journalism before getting my degree in CS.

    It’s not an exaggeration to say that the faculty and many of the students were almost proudly “bad at math” and basically bad with tech too, other than learning the basics of a Macbook.

    Doesn’t have to be that way and many journalists are smart, great people, but there’s a weird self fulfilling culture when it comes to tech. Not totally sure about how tech focused writers would be similar or different.

    Edit: Just googling “journalists bad at math” and got this from the Columbia Journalism Review:

    “In many cases, they got into journalism to stay away from math.” Journalists love to joke about how we suck at math.

    Edit 2: I guess I was bringing up my experience to be an example of how many journalists do not have a strong grasp of technical concepts and sometimes are almost proud of that. So it doesn’t surprise me that many may have struggled with Mastodon.

    That being said, that attitude is far closer to the average user than, say, the user base of this platform, which is likely far more tech savvy. Streamlined user experience is not a bad thing if you desire mainstream use and is something that could be improved, though Mastodon has been making strides in that regard.

  • Saneless@lemmy.world
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    1 year ago

    The problem is the paradox of “it doesn’t matter what server you pick” while also giving them a choice.

    If choices don’t matter, why have a choice?

    Although I disagree that it doesn’t matter

    • Azzu@lemm.ee
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      1 year ago

      No choice doesn’t matterat all. However, the decision on which mastodon server to use for your social media is about as important as what you’ll choose to eat today for dinner. Yeah, kinda important for the dinner itself and you don’t want some crap, but if you do, you could just eat it anyway for now and try something else tomorrow.

  • spookedbyroaches@lemm.ee
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    1 year ago

    It is almost impossible to make mastodon similar of an experience as Twitter was. I used Mastodon and found it kinda boring so I didn’t even try. But I did want to use Lemmy since I am a Reddit refugee. I had a pretty hard time trying to figure out how to choose the best instance, where to find my communities (should I join technology at beehaw or lemmy.world?). I still somewhat get confused trying to wrap my head around the fediverse AND I HAVE A FUCKING COMPUTER ENGINEERING DEGREE. If you think that the average user is gonna confidently just make a user and not get confused at all the new concepts you don’t know normies.

    • gon@lemmy.world
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      1 year ago

      I get this to some extent… On the other hand, none of that matters.

      What instance to choose? Doesn’t really matter.
      What community to subscribe to? Both! If later you figure out you don’t like one of them, just unsub…

      But yeah, I know normies seem unable to just jump in and see how it works. They just read “fediverse” and don’t know what it is so just reject everything that it’s related to because “it’s too complicated”.

      • Emu@lemmy.ml
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        1 year ago

        The fact you call users normies as an insult just shows how pathetic the user experience is and that you think people need any skills or whatever to access it. It SHOULD be accessible and easy for “normies” but using that term is pretty pathetic.

        • gon@lemmy.world
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          1 year ago

          What? It wasn’t meant as an insult, I’m sorry it came off that way. I just meant people that aren’t tech savvy or that aren’t chronically online. And what I said is literally that people don’t need any skills!! They just get scared off by terms they don’t understand (fediverse, decentralized, instance…), but that in reality don’t matter at all.

          • Emu@lemmy.ml
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            1 year ago

            I’m very tech savy, it doesn’t phase me, but I 100% think it’s not as easy as reddit, facebook, threads, instagram, etc. etc. Lemmy, Kbin, is NOT as easy as the competitors

            • gon@lemmy.world
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              1 year ago

              I haven’t tried Kbin much at all, but it did seem different than anything I’ve ever used…

              Lemmy I just made an account, followed a bunch of communities, and that’s that. IDK, felt very easy. Obviously IDK the average user experience, didn’t feel harder than Reddit though.

              Mastodon as well, difference from Twitter was just that on Twitter I knew who to follow because it’s more established, but in terms of usability it felt basically the same…

              IDK, maybe I got lucky. But that has been my experience, and when I made my accounts I had no knowledge of the fediverse or anything like that.

    • Pika@lemmy.world
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      1 year ago

      Someone who hasn’t used Facebook for over 6 years, I’m still trying to convince my grandfather that I don’t actually know anything about the platform and that he probably knows more about Facebook than I do. cause honestly I don’t recognize it anymore

    • voxel@sopuli.xyz
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      1 year ago

      yeah the new Facebooj ui is so fucking confusing.
      they don’t even think of their target audience lol

  • twoshoes@lemmy.world
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    1 year ago

    I think it’s a mix of the way journalism works in the age of overstimulation (everything is the best/worst anyone has ever witnessed) and old(er) people being unfathomably tech-illiterate.

    And I don’t even mean that negatively. I often really am unable to fathom how disorienting even the slightest change in a software they’re used to is to them.

    If my mother were to use the birdsite, and they’d change their theme from blue to red one day, she would literally be unable to use it, because “it’s all different now”

    Also, mastodon does have some usability problems, though they are not that big imo.

  • vitriolix@lemmy.ml
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    1 year ago

    i also love the “oh noes there are nerds on there!” concern trolling, motherfucker read the wikipedia page on who first adopted and built the communities on twitter and reddit

  • Quacksalber@sh.itjust.works
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    1 year ago

    Is this a troll post? There are multiple shortfalls that make Mastodon harder to use than twitter for the average user. Here’s a great Op-ed explaining them: https://arstechnica.com/information-technology/2023/06/op-ed-why-the-great-twittermigration-didnt-quite-pan-out/

    The tl;dr is that decentralization is no selling point for the average user and if the experience using Mastodon is any worse than using Twitter, people simply won’t switch. And there are numerous big issues with Mastodon’s usability that make it inferior to Twitter: That there is no proper way of exploring creators, that following creators is a hot mess, that Mastodon instances can block each other and thus make it impossible for their users to interact with each other. All those drawbacks come from being decentralized, while the only positive, not being ruled by a billionaire man-child, clearly doesn’t bother people as much.

    • Emu@lemmy.ml
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      1 year ago

      100%. People here don’t think user experience and accessibility is important. Very weird attitude.

      • littlecolt@lemm.ee
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        1 year ago

        The average user also wants to have content shoved into their face with zero effort. There is a little effort to find content on mastodon and Lemmy.

        • Emu@lemmy.ml
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          1 year ago

          I disagree. I’m super tech savy. It takes time to understand Lemmy etc. and get what you want. I’m not against this, but let’s be realistic, it isn’t as easy as Reddit for example. This is fact not opinion…

          • chicken@lemmy.dbzer0.com
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            1 year ago

            I haven’t been using it very long but I have not noticed any significant differences with Reddit for Lemmy. It seems exactly the same. You sign up, there’s default posts and there’s your personal feed where you can add and remove subs. Content is shoved in your face with zero effort. Response notifications in the top right. What is harder about it?