Explaining something to someone? Zoom out. Back up. What if that person were an alien, how much more context would you need to explain?
The curse of knowledge is a cognitive bias that occurs when an individual, who is communicating with others, assumes that others have information that is only available to themselves, assuming they all share a background and understanding. This bias is also called by some authors the curse of expertise.
My friend really needs to learn about this. He works for Intel and does some really involved stuff, I on the other hand am a moronic jackass factory worker.
No friend, I haven’t the slightest idea what you’re trying to tell me you did if you keep using technical terms.
Problem is, even if they are capable of explaining it, it’s basically our job to learn things 8 hours a day. Trying to catch someone up on that, who doesn’t have that same job, that’s nearly impossible. Well, and you still want to rant/tell about your day for social interaction purposes.
Like, my mum would also sometimes ask what my (programmer) workday was like and I’d start telling that we had to deploy onto a really old Linux system. Wait hang on, Linux is an operating system. And an operating system is the software that makes computers go. Do you know what “software” is? Hmm, it’s like…
…And yeah, basically one computer science lecture later, I still haven’t told anything about my workday.
Sometimes, I can try to leave out such words, like “we had to roll out our software onto a really old computer”, but then I can practically only say “that was really annoying”. To actually explain how I slayed the beast, I do need to explain the scene.
One of the most useful concepts ever:
the Curse of Knowledge.
Explaining something to someone? Zoom out. Back up. What if that person were an alien, how much more context would you need to explain?
My friend really needs to learn about this. He works for Intel and does some really involved stuff, I on the other hand am a moronic jackass factory worker.
No friend, I haven’t the slightest idea what you’re trying to tell me you did if you keep using technical terms.
If you said something like “if I were a marketing intern…” or “if I were a college freshman majoring in English, how would you explain it?”
…would he not know how to clearly communicate still? :)
Maybe get him with the “is this a curse of knowledge situation?” (along with a link to Wikipedia) heh
Problem is, even if they are capable of explaining it, it’s basically our job to learn things 8 hours a day. Trying to catch someone up on that, who doesn’t have that same job, that’s nearly impossible. Well, and you still want to rant/tell about your day for social interaction purposes.
Like, my mum would also sometimes ask what my (programmer) workday was like and I’d start telling that we had to deploy onto a really old Linux system. Wait hang on, Linux is an operating system. And an operating system is the software that makes computers go. Do you know what “software” is? Hmm, it’s like…
…And yeah, basically one computer science lecture later, I still haven’t told anything about my workday.
Sometimes, I can try to leave out such words, like “we had to roll out our software onto a really old computer”, but then I can practically only say “that was really annoying”. To actually explain how I slayed the beast, I do need to explain the scene.