Their policy is to refund games within a specific time period for any reason. Basically you can demo any game in the library. Although I suspect if you did it too often they would glad your account.
I’ve been buying all the new Sony games and then immediately refunding them and posting a bad review because of the PSN bullshit.
And instead of pushing back and doing their best to go around it… they made accommodations to follow those directives.
They’re not perfect angels, but they’re also not malevolent demons either. They tend more towards consumer friendly practices, even if they need a push sometimes, than most others in the field.
Their customer support actually used to really suck. They made a concerted effort to improve it.
Just experienced it this week, spend $30 on a game, asked for refund because the game does not look like screen images. Refunded, no questions asked.
Their policy is to refund games within a specific time period for any reason. Basically you can demo any game in the library. Although I suspect if you did it too often they would glad your account.
I’ve been buying all the new Sony games and then immediately refunding them and posting a bad review because of the PSN bullshit.
More like the EU made them.
And instead of pushing back and doing their best to go around it… they made accommodations to follow those directives.
They’re not perfect angels, but they’re also not malevolent demons either. They tend more towards consumer friendly practices, even if they need a push sometimes, than most others in the field.
Australia made them offer refunds thanks to our consumer law.
Well I did speak in the present tense.