Onno (VK6FLAB)

Anything and everything Amateur Radio and beyond. Heavily into Open Source and SDR, working on a multi band monitor and transmitter.

#geek #nerd #hamradio VK6FLAB #podcaster #australia #ITProfessional #voiceover #opentowork

  • 14 Posts
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Joined 1 year ago
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Cake day: March 4th, 2024

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  • If you have a roof, you can put a sprinkler on it and spray water with a tap timer. Just enough to wet it, so that the water can evaporate and cool the roof.

    If you have windows facing the sun, get blockout curtains and close them before the sun hits them.

    If your front door has a window, get an expanding shower rail and hang a blockout curtain.

    If you have internal doors, keep them closed.

    Wear clothes made from natural fibres.

    Drink extra water.

    Move slower.

    Eat cold meals, like salads, rather than cooked meals that heat up your home.

    Install a ceiling fan and keep the air moving.

    When the sun is off a window, open it to encourage ventilation.

    Keep air moving at night.

    Put a thin cover on your bed.

    Have cold showers.

    Source: I live in a hot climate.















  • What you might be missing from the story is that the customer was more likely than not using a landline to call technical support.

    The ADSL filter sits between the telephone line from the street and the telephone.

    Disconnecting the filter is equivalent to yanking the telephone socket out the wall and if you do that during the call … no more call.

    At this time many people were already using cordless phones and mobile phones were making inroads, so the link between the call dropping and removing the filter might not be immediately obvious to a clueless end user.

    Source: I have had the misfortune of phoning telco helpdesk services where this kind activity would absolutely happen.



  • This is from a time when I started providing technical support. It’s been doing the rounds ever since.

    “Word Perfect Technical support; may I help you?”

    “Yes, well, I’m having trouble with WordPerfect.”

    “What sort of trouble?”

    “Well, I was just typing along, and all of a sudden the words went away.”

    “Went away?”

    “They disappeared.”

    “Hmm. So what does your screen look like now?”

    “Nothing.”

    “Nothing?”

    “It’s blank; it won’t accept anything when I type.”

    “Are you still in WordPerfect, or did you get out?”

    “How do I tell?”

    “Can you see the C: prompt on the screen?”

    “What’s a sea-prompt?”

    “Never mind. Can you move the cursor around on the screen?”

    “There isn’t any cursor: I told you, it won’t accept anything I type.”

    “Does your monitor have a power indicator?”

    “What’s a monitor?”

    “It’s the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it’s on?”

    “I don’t know.”

    “Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?”

    ……”Yes, I think so.”

    “Great! Follow the cord to the plug, and tell me if it’s plugged into the wall.”

    ……”Yes, it is.”

    “When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?”

    “No.”

    “Well, there are. I need you to look back there again and find the other cable.”

    ……”Okay, here it is.”

    “Follow it for me, and tell me if it’s plugged securely into the back of your computer.”

    “I can’t reach it.”

    “Uh huh. Well, can you see if it is?”

    “No.”

    “Even if you maybe put your knee on something and lean way over?”

    “Oh, it’s not because I don’t have the right angle-it’s because it’s dark.”

    “Dark?”

    “Yes-the office light is off, and the only light I have is coming in from the window.”

    “Well, turn on the office light then.”

    “I can’t.”

    “No? Why not?”

    “Because there’s a power outage.”

    “A power… A power outage? Aha! Okay, we’ve got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?”

    “Well, yes. I keep them in the closet.”

    “Good! Go get them and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from.”

    “Really! Is it that bad?”

    “Yes, I’m afraid it is.”

    “Well, all right then, I suppose. What do I tell them?”

    “Tell them you’re too stupid to own a computer.”