• 16 Posts
  • 307 Comments
Joined 1 year ago
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Cake day: July 1st, 2023

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  • Summarized the transcript using Firefox Orbit

    • The speaker had an unexpected experience with UPS, a shipping company, regarding high brokerage fees for a package shipped from the US to Canada.
    • UPS charged significantly higher fees than competitors for customs clearance, holding the package hostage until the fees were paid.
    • The speaker ordered a hot sauce collection and was not informed of the shipping company used, resulting in unexpected fees.
    • The fees included entry preparation, disbursement, and GST, with the entry preparation fee being more than the initial shipping cost.
    • The speaker contacted UPS to dispute the fees, citing the Consumer Protection Act of Alberta and arguing that the fees were unfair and an unwarranted additional cost.
















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