• Norgur@kbin.social
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    6 months ago

    Close as “won’t fix”. Easy. That’s what their customer service does to your ticket, too, if it’s too much to handle, so…

    • xantoxis@lemmy.world
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      6 months ago

      These bugs are always opened by IC developers who need help and have little agency. So,

      Closed “won’t fix” with note

      Contributions accepted if you want to deliver the fix. If you are not in a position to dictate to your employer how your time is spent (and, if so, I understand your problem) please report to your manager that you will be unable to use this software without contributing the fix. Alternately, switch to [competitor]. Your manager should understand that the cost to the company of contributing a fix for this bug is less than the switching cost for [competitor]. I wish you luck, either way.

      And then make the above text a template response, so you don’t have to spend your time typing it more than once.

    • I personally think some types of openly developed software projects should have a strict non-commercial license: if companies aren’t willing to contribute back to the source IMO they shouldn’t be granted permission to freeload & have volunteers fix issues their paying customers run into

      Donations are possibly a bit of an exception here - there are quite a few companies that still do this, albeit growing slimmer by the day.

      Another big problem IMO is the subset of users that start attacking maintainers and volunteers because their “free app stopped working” etc. I see that a lot, mostly in the arduino community, but especially egregiously on the Zabbix project - I imagine a lot of those users are companies who aren’t even paying/donating to the project

      • Lightfire228@pawb.social
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        6 months ago

        It’s an explicit “opt-out” by the OP, such that their content cannot (legally) be used to train LLMs or such (Chat GPT, Github Copilot, etc)

        Well, that’s what I assumed until i read the license terms. It doesn’t explicitly mention AI or LLMs, but it does say

        You may not use the material for commercial purposes

        Which i assume has the same limitations for AI training, for commercial AI

        (I am not a lawyer)

        • barinzaya@lemm.ee
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          6 months ago

          Also not a lawyer, but my understanding has always been that a license grants permissions, not limits them. No license means no permissions granted. Most sites have terms that you agree to (by posting to the site) that tell you what they may do with your content, and I don’t think a license you tack onto it can change that (though it can grant permission to others).

          As for scrapers and such, they were never granted any permissions to use anything. They just don’t care. A license is also unlikely to change that.

          I think licenses on posts are pointless and tacky, personally, but I could be missing something.