This is a rant about how so many apps on many different platforms (TVs, mobile devices, computers, etc…) have decided to not actually show detailed errors any more. Instead, we get something along the lines of:
Oops, somehting went wrong. Please try again later
… and then, well, we get to figure out what just happened and what in the world we need to do about it. And good luck with that, since you have no idea what just failed.
Why software developers?!? Why have you forsaken us?
Sorry but how does that help me?
How does telling someone about a problem they’re already aware of help you?
When you’re in a restaurant and your server accidentally dumps the entire tray of food in your lap, would you prefer them to apologize or just stare at you because you already know what the problem is. Clearly you requested food to be delivered to your table and it didn’t make it there.
An apology would be nice, but do you really need to explain to the server that you still haven’t received your food? I think they know that
What I’m saying is that when you see one of these messages you should interpret it as “something is wrong on our end, nothing you can or need to do on your end, please hang tight as we’re aware of the issue and working on it”. They don’t give you more info than that because that average person is probably not a dev and doesn’t have any need for more details than that.
But it’s MY Internet, and I want it NOW!!
You’re giving an incredibly large allowance for companies that have continuously calculated exactly how much they can fuck over their customers for more money before we decide to use some other product.