Standing in line at Publix, 12 people in line, one person working, and the other lady is preparing 20 mobile orders that are for an hour in advance. So we have to stand here for 25+ mins, then we get up there… They have 50+ lunch mobile orders that day. INSANE like WTF? Why do they allow this bullshit? Starbucks locations stopped doing it. Why does Publix allow it? Stand in line like the rest of us. Bullshit man. They wouldn’t even give them another person to make subs, just 1 person for the lunch rush line.
Same with every Dunkin Donuts around me. You go in to order, say what you want, then wait forever while they fill a dozen mobile orders and try to coordinate delivery pickup