I have three of these I’ve collected over the last 3 years, and none of them work anymore.

Is this the new USB-C future we were promised? With a single-point of failure for everything as the number of ports on laptop decreases year-on-year?

  • tetris11@feddit.ukOPEnglish
    0·
    3 months ago

    Email from UGreen

    We would also like to solve the problem for you directly, but your order is an FBA order (Fulfillment By Amazon); according to Amazon’s regulations, we as a seller have no right to process after-sales problems relating to FBA orders directly. We apologize for the inconvenience this has caused you and we ask for your understanding.

    • egrets@lemmy.worldEnglish
      0·
      3 months ago

      Frustrating! I never recommend Amazon - they dodge tax, underpay workers, throw away tons of goods, and their fulfillment centres mix up real and counterfeit goods. No one wins except their execs.

      But since it’s already done, have you tried raising it to Amazon?